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Wyze offers an innovative approach to security and convenience in your smart home. They offer extremely high-quality products that are even more so affordable. Their devices are designed to meet the needs of every smart homeowner. Even if you want a smart camera for your office, they have the right product for you.
They regularly refresh their smart camera lineup to accommodate new smart features and improve on the previous ones. This makes their smart cameras an excellent option for home security. They offer wired cameras for inside use, while wireless cameras are also available for outdoor use.
How To Fix Wyze Not Sending Notifications?
Recently, users have been reporting that Wyze isn’t sending notifications any longer. Even when they have the app installed on their phones and have configured all of their devices, Wyze devices are not sending notifications.
As a result, users don’t have much idea of what they can do. Luckily, we will be taking a look at this issue using this article. We will be listing a number of ways on how you can troubleshoot and fix this issue.
- Ensure the Notification is Turned On
The first thing that you need to check is whether your notifications are turned on or not. You will need to check the notification settings on both your phone’s settings and your app settings.
Start by navigating to your phone’s settings. Locate the Wyze app and check if your notifications are turned on or not. Likewise, you will have to go to Wyze camera settings. Under event recording, you should see an option labeled “Send Push Notification”. Make sure it is turned on.
- Check the Bell Icon On Your Account
You might be able to see a bell icon on the top right of your screen. If not then go to Account > Notifications. Either way, you may need to tap on the bell icon. This will affect only the owner or the users that have shared login account on the devices connected to Wyze app. If the bell has a slash through it, then that means you have the notifications turned off.
- Reinstall the Application
Another thing you can try is to completely reinstall the application on your phone. While removing the app from your phone, we suggest you delete your cache and data files.
Be sure to download the latest version of the app.
- Contact Wyze’s Support Team
If none of the above-mentioned instructions work for you, then you may have to contact customer support. They should help you further and give you instructions that should result in you fixing the issue.
The Bottom Line
Through this article, we have managed to explain the 4 different ways on how you can fix Wyze not sending notifications. Be sure to follow them thoroughly.
Common Wyze App Problems and Troubleshooting Steps
✅ I'm getting black screen / white screen (blank screen) when I open Wyze?
It is one of the most common problem in mobile phones and tablets. Usually when you open an app, you will see a black screen for few seconds and then app will crash with or without an error message. There are few ways to fix this problem.
- Most of the times, it might be a temporary loading issue. You just need to press the recent applications menu (usually the first left button) in your phone. Then you close the app that has this issue. Now open the app again. It may work normally.
- Try to restart your iPhone / iPad. Press the power off button for few seconds and then choose restart from the menu to restart your device.Now you can try opening the app, it may work fine.
- If none of the above working, you can wait till your phone battery drains and it turns off automatically. After that put it to charge, and press the power button. It may work after this.
- Finally, if you can't fix it with anything, you may need to uninstall the app and re-install it. iOS usually provides an option to restore settings and content from iCloud backup, if you've enabled it previously.
- Even in some rare cases, the re-install step also don't work. If that is your case, try installing older versions of the app. Good luck!
✅ My Wyze app wont load or not working properly (loading error / server error / connection error / Screen Freeze / Ping Problem).
There are few situations that may cause the load issue in mobile apps.
- The Wyze app server may be down and that is causing the loading issue. Please try after few minutes.
- Your wifi / mobile data connection not working properly. Please check your data connection.
- Too many users using the app at same time. Please try after few minutes.
✅ I'm having Wyze login issue or account related issues.
If you have login or account related issue, please check the following steps.
- The Wyze server may be down and that is causing the login/account issue. Please try logging in after few minutes.
- Your wifi / mobile data connection not working properly. Please check your data connection.
- You may be trying with wrong login credentials. Please confirm the details that you are entering is correct.
- If you're using third-party social networks to login such as facebook, twitter, google etc, check whether that service is working properly by visiting their official website.
- Your account may be banned or deactivated for activities. Please read error messages.
✅ I have Wyze app installation issues.
- Check your wifi / internet connection for connectivity.
- Please check your mobile storage space. If you don't have enough space in your disk, the app can't be installed.
- Verify that the app you're trying to install supports your iOS version.
✅ My Wyze app is not updating properly in my phone.
- Please check your wifi / mobile data connection and verify that it is working properly. It may be down and stopping you from updating the Wyze app.
- Confirm that you have enough storage space in your phone to download updates. If you don't have enough storage space, it can be blocking the app updates.
✅ Audio / video loading problem with Wyze.
- Check your phone volume if you have audio problems.Try to use headphones to find out whether it is an issue with your speakers or with the app.
- If you've video loading problem, please check your internet speed and wifi connectivity.
✅ Wyze app Notifications are not working properly.
- Go to your Settings->Notifications->Wyze and check whether notifications enabled or not. If it is not enabled, please enable it.
- Also if you don't get notification alert sounds, re-verify that you don't accidentally muted the app notification sounds.
✅ I deposited money into Wyze. But I don't see it added to my balance.
- It may take some time for the app company / developer to process the payment and credit to your account. Please be patient for hours and see if the amount gets credited to your account. If not, please contact the development company using the contact details given below.
✅ I won money in Wyze & How to withdraw money to my bank/paypal?
- You can go to your account menu and then mostly you may see a withdraw option once you reach your withdrawal threshold. You can use that feature to initiate a withdrawal request.
✅ I withdrew money from Wyze and I did not get in my account / paypal. How to verify?
- You can login to your paypal and see if there is any money credited. If you don't see the transaction, you can open the app and check the withdrawal status. If you see the withdrawal is successfully processed and don't get it in your bank/paypal, contact the app developers / support.
Wyze Cams are at the top of the affordable surveillance equipment game. They’re simple to use, connectable to your smartphone/tablet device, and offer live footage from the palm of your hand, wherever you might be at the present moment (as long as you’re connected to the internet).
Additionally, the Wyze Cam comes with an integrated motion sensor that alerts you when movement is detected in front of your door. But what if your Wyze cam isn’t sending notification alerts to your phone for some reason? This can be as frustrating as it dangerous. Here’s how to fix it.
Why It’s Important
One of the main reasons people install Wyze Cams at their front door is to be alerted of potential burglaries and have access to the footage as court-admissible evidence. If you aren’t receiving any motion sensor notifications, you won’t be alerted of whatever is going on outside. This can be incredibly annoying – you don’t want to have to look at your Wyze live feed every few minutes because your push notifications aren’t working.
First of all, you need to check if the Push Notifications are turned on for the Wyze app on your phone. Even if the notifications used to work on your device, a phone/tablet update can mess up your app push notifications and change the way your device is notifying you.
The means of accessing push notification settings varies from device to device, but Android, iOS, Windows, and Pixel phones/tablets allow you to set your push notification settings. Look around the General Settings/Advanced Settings menu on your phone.
If you’ve made sure that your push notifications are turned on, but the notifications still aren’t arriving to your phone, check whether the firmware for every one of your cameras is updated. To do so, go to the Wyze app, select the first camera from the list and see if you’re automatically prompted to update your firmware. If this doesn’t happen, go ahead and tap the gear icon in the top-right corner, go to Device Info, then to Check update, and Upgrade. Do this for every camera on the list.
Alternatively, your Wyze app firmware may be out of date and stopping you from receiving push notifications. To update the app’s firmware, you could play around with your computer and your phone’s SD card, etc. but the easiest way to go is to simply uninstall the app and then download and install it again from your phone’s/tablet’s dedicated app store.
Check the Rules
If your push notifications are turned on and your Wyze Cam and Wyze app firmware are up-to-date, the only thing that remains to check are the Wyze Cam Rules. Rules, essentially, allow you to automate and simplify many aspects of using the Wyze Cam through your smartphone.
For instance, you can create Shortcuts that allow multiple actions available at a tap of an icon on your phone’s screen. Schedules can help you set the time of day at which you want something to happen. Finally, Device Triggers prompt one device to trigger another, based on your preference.
Every single one of these rules can be set to prevent you from receiving push notifications. In fact, people tend to schedule when the alerts will be turned off (when they’re at home and during the weekend, for instance).
However, you may have mistakenly set a shortcut to turn off all alerts on your device (in addition to another action). Try all of your shortcuts to see if this is why your Wyze Cam isn’t sending alerts to your smartphone/tablet.
Finally, you can even set a Wyze Bulb device to trigger your Wyze Cam not to send the alerts when the light bulb device turns on. This can also present a problem that you should definitely look into.
To quickly check whether it’s the rules that present the real problem, try removing all the rules. Setting new ones can be a pain in the neck, but it may well fix your push notification issue.
If none of the advice from above has worked, you should contact Wyze support. They’ll guide you through the process, help you try and troubleshoot the problem, and, finally, likely replace your device with a new one.
If you’re experiencing push notification issues with your Wyze Cam, check whether they’re turned on your phone. If they are, check to see whether the app, the app’s firmware, and each of the individual Wyze camera’s firmware is up-to-date. If this doesn’t help, check to see if some of the rules that you may have accidentally set are interfering with the Wyze alert system. If none of this works, contact the Wyze technical support and have them solve this issue for you.
Have you ever experienced a problem on your Wyze Cam where you weren’t getting motion sensor alerts? Have you fixed it? What was the issue? Did Wyze have to replace your device? Feel free to hit the comments section below with all your thoughts, tips, advice, and questions.
Working wyze notifications not
.4 - WYZE CAM ALERT SETTINGS
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