Alaska Unemployment Weekly Claims
You can file your biweekly claims by using the Internet or phone (VICTOR). Once you’ve opened a claim, you must file every two weeks to keep your claim active and to receive benefits.
Filing on the Internet
To file your biweekly claims on the Internet, log in to my.alaska.gov and click on “Unemployment Insurance Benefits.” MyAlaska is operated by the State of Alaska, which provides single-sign-on for multiple state services available 24 hours per day.
Filing by phone — VICTOR
To file your biweekly claims by phone, use VICTOR, an automated system that is available every day, 6 a.m. to 7 p.m., Alaska Standard Time.
- Anchorage Area: 907.277.0693
- Fairbanks Area: 907.451.6126
- Juneau Area: 907.586.4650
- All other areas (toll-free): 888.222.9989
- Inside Alaska: 711
- Outside Alaska: 800.770.8255 (toll-free)
Note: If you hang up before VICTOR tells you your claim was accepted, your answers will not be recorded, and your claim will not be processed. You will have to call again to file.
If you are instructed to call the UI claim center, do so within seven days. You will be denied benefits if you do not call.
Information you need for filing:
- Your Social Security number
- Your self-chosen PIN (for VICTOR only)
- myAlaska login ID and password (for Internet)
- Dates of any travel during the week(s) claimed
- The gross amount and employer name for any holiday, vacation, retirement, severance and bonus payments you received during the weeks you are claiming
For any week(s) worked and claimed, report:
- Gross earnings before deductions (include earnings, jury duty, self-employment and commissions, even if you have not been paid.)
- Number of hours worked
- Last day worked in that week
- Employer(s) name and address
Alaska Unemployment Phone Numbers
Claim center: (907) 269-4700 VICTOR: (907) 277-0693
Claim center: (907) 451-2871 VICTOR: (907) 451-6126
Claim center: (907) 465-5552 VICTOR: (907) 586-4650
Toll-free ONLY for areas with underserved broadband:
Claim centers: (888) 252-2557/(888) 25CALLS
VICTOR: (888) 222-9989
For the hearing impaired, dial 711 or Alaska Relay at (800) 770-8255. Long distance charges will begin when the call connects to the claim center. Claim specialists are available from 10 a.m. to 3 p.m. Alaska Standard Time (AST), from Monday to Friday.
VICTOR phone Numbers
Call the number closest to your community:
Anchorage (907) 277-0693
Fairbanks (907) 451-6126
Juneau (907) 586-4650
If you are located in a remote location that has been determined to be underserved for Broadband Internet service you may still have access to the toll-free number: (888) 222-9989.
Other UI Contacts
Email: [email protected]
Juneau: P.O. Box 115509
JUNEAU, AK 99811-5509
Fax: (907) 465-3374
Toll-free: (800) 232-4762
Juneau Unemployment Office
State Compensation Programs in Juneau
To see the career training options available in Juneau, Alaska, click here. Programs can be offered to individuals when there are high Alaska rate figures, you can check current statistics for the entire State of Alaska, or by County/City in real time.
UI Information For Juneau
Eligible residents in Juneau can apply for Alaska compensation online. All applicants in Juneau are required to meet all of the outlined regulations & rules to file in Alaska.
Applications for an extension in Juneau, or questions regarding available compensation in Juneau can be referenced, in addition to calculating lengths for the ak extension throughout 2012.
Navigation Map (Click to Choose)
Available State compensation amounts in Juneau, including state regulations & online web-claim instructions can be found in the ak extended claim filings section.
Alaska Unemployment Phone Number. Long distance charges will begin when the call connects to the claim center. 22 Zeilen Unemployed workers in the state of Alaska can qualify for weekly benefits if they meet the eligibility requirements for unemployment insurance. MyAlaska is a system for secure single sign-on and signature for citizens allowing them to interact with multiple state of Alaska services through a single user name. You can file a new claim reopen your claim or find out your claim status in addition to filing bi-weekly claims. It is located on the HELP tab of myAlaska. Once you open your claim you will be required to file bi-weekly claims. Federal Pandemic Unemployment Compensation FPUC and Mixed Earner Unemployment Compensation MEUC will be ending early in the State of Alaska. Here is the number to the myAlaska help desk. Report Suspected Fraud MS Word form Claim Centers. And 300 pm Alaska Standard Time at.
Employment and Training Services Unemployment Insurance Program PO Box 115509 Juneau AK 99811-5509 Phone. Call the number closest to your community. For the hearing impaired dial 711 or Alaska Relay at 800 770-8255. For further information on Alaskas Unemployment Insurance Program please visit our website. If you need assistance regarding your claim call the claim center closest to your area. Federal Pandemic Unemployment Compensation FPUC and Mixed Earner Unemployment Compensation MEUC will be ending early in the State of Alaska. Myalaskagov Online services are available 24 hours a day seven days a week. Anchorage UI Claim Center PO. Report Suspected Fraud MS Word form Claim Centers. To apply online 24 hours a day 7 days a week go to myalaskagov and click on Unemployment Insurance Benefits.
MyAlaska is a system for secure single sign-on and signature for citizens allowing them to interact with multiple state of Alaska services through a single user name.
Call the number closest to your community. Report Suspected Fraud MS Word form Claim Centers. Alaska Standard Time AST from Monday to Friday. For the hearing impaired dial 711 or Alaska Relay at 800 770-8255. Unemployment Insurance claim center and VICTOR phone numbers Toll free for rural areas. Learn more on our unemployment guide. You may contact an Unemployment Insurance Claim Center during the hours of 1000 am. Claim specialists are available from 10 am. 22 Zeilen Unemployed workers in the state of Alaska can qualify for weekly benefits if they meet the eligibility requirements for unemployment insurance. MyAlaska is a system for secure single sign-on and signature for citizens allowing them to interact with multiple state of Alaska services through a single user name. 888 252-2557888 25CALLS VICTOR.
Juneau alaska unemployment
Fraudulent text and email messages are being sent to individuals regarding unemployment insurance. Refer to the Press Release for more information.
NOTE: You will need your myAlaska login and password in order to file.
If you no longer remember your myAlaska password, please reset it before beginning application.Here is the number to the myAlaska help desk: (866) 377-0126. It is located on the "HELP" tab of myAlaska.
Pandemic Emergency Unemployment Compensation (PEUC) and Pandemic Unemployment Assistance (PUA) are expiring in September per the American Rescue Plan Act of 2021. This means the final payable week of unemployment benefits for these programs is the week ending Sept. 4, 2021. If you are still in need of benefits after this date and are unsure of your eligibility, you can contact your nearest claim center for assistance.
The last payable week for the additional $300 FPUC payment and the additional $100 MEUC payments was the week-ending June 19, 2021.
Clifford Napier, Assistant Director
Alaska’s Unemployment Insurance (UI) program is dedicated to providing unemployed workers fast and accurate payment of UI benefits. With the seasonal nature of much of the state’s workforce and Alaska’s vast remoteness, UI benefits serve not only to bridge the economic gap for the individual worker, but also as a stabilizing influence on local economies.
Have you been laid off from your job and need training for a new career?
The Alaska Department of Labor and Workforce Development has grant funds available to help with training expenses. Contact your nearest Alaska job center to inquire about the Dislocated Worker Grant. For more information, call a job center near you.
Workers who have become unemployed or working less than full-time hours should apply for UI benefits as soon as possible. Once you file your claim for benefits, your eligibility determination can be made – resulting in a timely payment of benefits.
All workers are required to register for work and to actively seek and report weekly work searches to be eligible for benefits. Failure to register for work or to report required work searches can potentially result in the denial of benefits. A convenient Work Search Log (PDF) is available for recording keeping.
The procedures and policies of Alaska’s UI program are based on Alaska statutes and regulations. Alaska administers different types of UI programs — and when available, State Extended Benefits and Federal Extensions.
Report UI fraud
Alaska law provides severe penalties for attempting to collect benefits fraudulently. Reports of Fraud or suspicion can be reported by email at [email protected]; fax at (907) 269-4835; or phone at (907) 269-4880 or toll free at (877) 272-4635.
Employers can obtain information about the UI Tax program and collection of UI taxes in the Alaska Employer Tax Handbook (PDF). To file tax reports, submit tax payments, view account balances and payment history, visit Employment Security Tax online and click on “On-line Employer Services.”
Tired of filling out paper UI forms? SIDES and SIDES E-Response is your solution! Click here to read more about State Information Data Exchange System (SIDES).
Refusal of Work information for employers
Find links to other resources for employers here.
If you are in the Anchorage "calling area" (local phone call) use the numbers below:
TDD VICTOR: 907-269-4782
UI CALL CENTER : 907-269-4700
UI CALL CENTER FAX: 907-269-4790
If you are in the Fairbanks "calling area" (local phone call) use the numbers below:
TDD VICTOR: 907-451-5929
UI CALL CENTER : 907-451-2871
UI CALL CENTER FAX: 907-451-2870
If you are in the Juneau "calling area" (local phone call) use the numbers below:
TDD VICTOR: 907-465-1609
UI CALL CENTER : 907-465-5552
UI CALL CENTER FAX: 907-465-5573
ALL OTHER AREAS
If you cannot call any of the above numbers without costing you a long distance phone call, use these toll free numbers:
TDD VICTOR: 1-800-974-4782
UI CALL CENTER: 1-888-252-2557
UI CALL CENTER FAX: 1-888-353-2937
TDD - for the Hearing Impaired.
If there is an issue on your unemployment insurance claim, call the TDD operator. Give the operator the toll free Telephone: number: 1-888-222-0432. The operator will contact your UI call center and will be the translator between the caller and the UI Claims taker.
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